{"id":5596,"date":"2022-05-09T12:11:08","date_gmt":"2022-05-09T16:11:08","guid":{"rendered":"https:\/\/birthyoudesire.com\/?page_id=5596"},"modified":"2024-11-20T17:36:47","modified_gmt":"2024-11-20T22:36:47","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/birthyoudesire.com\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"<h3>Overview<\/h3><p>Our refund and returns policy lasts for 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange. To be eligible for a product return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned. Doula services, childbirth classes, and workshops cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.<\/p><p>Additional non-returnable items:<\/p><ul class=\"wp-block-list\">\r\n<li>Gift cards<\/li>\r\n<li>Downloadable software products<\/li>\r\n<li>Health and personal care items and services\u00a0<\/li>\r\n<\/ul><p>To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.<\/p><p>There are certain situations where only partial refunds are granted:<\/p><ul class=\"wp-block-list\">\r\n<li>Any item not in its original condition is damaged or missing parts for reasons not due to our error.<\/li>\r\n<li>Any item that is returned more than 30 days after delivery<\/li>\r\n<\/ul><h2>Doula services<\/h2>\r\n<p>A 50% non-refundable deposit is due in advance to reserve your date and the balance of the fee is due at your prenatal visit. Additional face-to-face visits are available for an additional fee. Birth services cannot be performed without advance payment. Fees are not refundable unless there is an unforeseeable emergency, mutually agreed upon, that prevents a doula from attending the birth. In the event of force majeure or local security conditions, your doula will do everything possible to support you safely. In the event the doula you have contracted with is unable to attend, a backup doula will be called in for labor support.<\/p>\r\n<p>Further details are outlined in the contract.<\/p>\r\n<h2>Refunds<\/h2><p>Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/p><p>If you are approved, then your refund will be processed, and a heck will be mailed to your address on the contract.\u00a0<\/p><p><b>Sale items<\/b><\/p><p>Only regular-priced items may be refunded. Sale items cannot be refunded.<\/p><h2>Exchanges<\/h2><p>We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Contact@birthyoudesire.com and send your item to your physical address.<\/p><h2>Gifts<\/h2><p>If the item was marked as a gift when purchased and shipped directly to you, you\u2019ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.<\/p><p>If the item wasn\u2019t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.<\/p><h2>Shipping Returns<\/h2><p>To return your product, you should mail your product to: {physical address}.<\/p><p>You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p><p>Depending on where you live, the time it may take for your exchanged product to reach you may vary.<\/p><p>If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don\u2019t guarantee that we will receive your returned item.<\/p><h2>Need help?<\/h2><p>Contact us at {email} for questions related to refunds and returns.<\/p><span class=\"et_bloom_bottom_trigger\"><\/span>","protected":false},"excerpt":{"rendered":"<p>Overview Our refund and returns policy lasts for 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange. To be eligible for a product return, your item must be unused and in the same condition that you received it. It must also be in the original [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-5596","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Refund and Returns Policy - Birth You Desire<\/title>\n<meta name=\"description\" content=\"Our refund and returns policy lasts 30 days. 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